Accessibility

Puzzle Center Management, owner of the website https://gestioncentropuzzle.com, is committed to ensuring digital accessibility for all people, regardless of their abilities, age or technological means.
This commitment is part of our goal to offer an inclusive and equitable experience to all users who access our information and services.


Compliance status

This website strives to comply with the accessibility requirements set out in the Royal Decree 1112/2018 of September 7., The Accessibility of Public Sector Websites and Mobile Applications, insofar as applicable to private entities.

Currently, the portal is partially compliant with the AA level of the Web Content Accessibility Guidelines (WCAG 2.1), The company is still in the process of improving some aspects of its operations.


2. Content not accessible

Some elements may not be fully accessible for the following reasons:

  • Images or graphics that may lack detailed alternative text.
  • PDF or multimedia documents uploaded prior to adaptation that do not fully meet accessibility criteria.
  • Possible punctual errors in color contrast or semantic structure of the HTML code.

Puzzle Center Management works continuously to review and update these elements with the objective of achieving full compliance.


Measures to ensure accessibility

The following measures, among others, have been implemented:

  • Consistent structure and navigation throughout the site.
  • Use of correct semantic tags (HTML5).
  • Compatibility with screen readers.
  • Control of the contrast between text and background.
  • Possibility of keyboard navigation.
  • Use of legible and adaptable typography.

4. Preparation of this statement

This statement was prepared on January 27, 2026 following an internal self-assessment of the website.


5. Remarks and contact information

If you encounter access barriers or wish to report incidents related to the accessibility of this site, you may do so through the following means:

📧 E-mail: belensanchez@centropuzzlemadrid.es
📞 Phone: +34 635 99 33 38
📍 Address: Calle Urano, 9, 3º D, 28925, Alcorcón, Madrid (Spain)

We will respond to your request as soon as possible.


6. Application procedure

If, after having made a request for accessible information or a complaint, the response is unsatisfactory, the user may file a complaint with the Spanish Data Protection Agency (AEPD) or to the competent authority in terms of digital accessibility.


7. Commitment to continuous improvement

Puzzle Center Management remains committed to continuous improvement in accessibility, ensuring that its website evolves in line with technical recommendations and user needs.

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